Shopping Cart
0 items
 
Total Visitors

Policies

 

Shipping Policy

The medicines we offer are manufactured and shipped from India. It is a long way thus the delivery takes time. Usually, the shipments are delivered within 7-10 days in case of Express Courier .It takes 14-16 days in case of Standard Post which is free shipping.

In case of non-delivery after the dead-line, please Contact Us to inform of the matter. We will try our best to offer you the solution that will fully meet your interests.

Shipping

Do you ship to my area?

The orders are shipped to almost all countries of the world, for the exception of some countries in Asia and in case of express courier exception of some european and African Countries.

Where the pills are sent from?

The medications are manufactured in India, thus the orders are processed and sent out from there.

What packages do you use? Will I have to sign for the shipment?

Your privacy is very important for us. Your order will be sent in a discrete envelope that will be left in your mail box in case of Standard Post. You will not have to sign for it in case the order is sent by Standard Mail.But in case of Express Courier and Registered post you need to sign.

Will my order be shipped the same day I purchase?

The products we sell are in stock for immediate delivery. However we have to check your order first to make sure that the shipping information is correct, after that the product you have ordered is packed and only then it is sent out. All these procedures take about 1-2 days.

What are the shipping methods? When can I expect the delivery?

Currently we offer one shipping methods:

1.     Courier Service: the packages sent by this postal service can be tracked by the tracking number supplied after the order is shipped. 

2.     Standard International Airmail: the packages sent by this postal service can NOT be tracked.

 

Shipping Option

Rates

Delivery

Online Tracking

Express Courier Service

$15

7-10  Days

Yes

Standard Post

Free 12-15 days NO

 

* We will not be able to send your order by Courier Service if you specify  or give us a wrong telephone number.

 

 

 

Please, keep in mind that the time of delivery specified here is the estimated delivery time which is true for most cases, but cannot be guaranteed due to the probability of force majeure events described below.

Please, note that our company does not hold responsibility for extended delays due to the customs inspections of international mail.

We do not also hold responsibility for delays in deliveries due to mail disruptions during the Christmas and New Year celebration, natural disasters, strikes and other events which disrupt mailing process being beyond our control.

What are the shipping rates?

As given Above.

If my order be delayed at customs?

If this happen, you'll be informed. They ask the recipient to come and give a permission to examine the parcel. After that you should receive your products. If you have any problems with getting your order, please let us know and we will try to resolve the problem.

What if the package is damaged or something is missing?

In this case you are to contact our support team and notify of the problem. We will either resend the package or refund your payment.

How much will I have to pay if you reship the product?

We will reship the product free of charge. No additional charges will be placed

 

 

 

Order Cancellation Policy

Please, be informed that we accept order cancellations ONLY within 24 hours after order submitting. If you wish to cancel the order you have to contact our support team by phone or e-mail and let them know of your decision. In case you Contact Us after 24 hours, no order cancellation will be processed.

Make sure that you insert a valid shipping address in the order form, we recommend you to double check the notes before submitting the order. Any mistake may cause non-delivery of ordered products. If you have noticed that the address notes were specified incorrectly, Contact Us as soon as you can to inform of the matter.

 

Refund Policy

The medications we offer are generically equivalent to their brand-name counterparts. We guarantee that they are the same chemically and have the same medical effect.

In case you are not satisfied with the effect our medications produce, please  to inform of the problem. We will supply you with the return address and as soon as the product is received by our returns department, we will start the refund procedure.

Before contacting us, please, make sure that you take the right dosage of the products and follow the instructions for use. Mind that the effects can be slowed down by fatty food and alcohol you take prior to the tab.

In case of non-delivery of the product by the dead line (the delivery takes 10-17 days, there may be an additional delay for 5 days for the customs checking) you can contact our support team to qualify for a refund. Your payment will be fully reimbursed to your credit card. The refund procedure usually takes 5-7 business days, after this period the refund will be reflected at your credit card statement.

 

Privacy Policy

We understand that the privacy of all information you provide is of a primary importance. This is why we do everything possible to use it carefully and sensibly. This information is never shared with other companies or third party service providers.

All transactions on our checkout page are 100% secure. We protect the security of your information by using 256 bit Secure Sockets Layer (SSL) software, which encrypts all information you input. In addition our billing servers are certified by independent and reputable agencies that ensure that we keep your information safe and private.

Only the last 4 digits of your credit card are reflected in our database thus even our customer support operators do not have any access to the credit card information.

 

Terms & Conditions

The contents of this web site are directed solely at those who access the site from Cyprus. Your use of this web site and any purchase by you on this web site of any products is governed by the law of the Republic of Cyprus and will be deemed to have taken place in Cyprus and subject to the exclusive jurisdiction of the Cypriot courts.

To register with and use this site you must be over 18 and a resident of Cyprus and the details which you give us must be true. You will be responsible for your use of this site and for your orders so please ensure that you keep your log-in details secure so that no-one else can misuse them.

Quality Generics-rx has taken care in the preparation of the content of this web site. To the fullest extent permitted by the law Quality Generics-rx disclaims all warranties of any kind with respect to the content of this web site. These terms may be varied at any time.

Quality Generics-rx and its directors or related companies shall not be liable for any losses or claims arising directly or indirectly from use of this web site except that this exclusion of liability does not apply to any damages in connection with death or personal injury caused by the negligence of Healthy-u2.com, its directors or employees.

All content of this web site is for information purposes only and is not a substitute for professional medical advice, rather it is designed to support, not replace, the relationship between you and your healthcare providers. You should make sure that you carefully read all product packaging and labels prior to use. If you have, or suspect you may have a health problem you should consult your doctor. Please consult your doctor before taking any new product, particularly if you are already under medical care.

Any links on this web site to other web sites are provided for your interest only and Quality Generics-rx has no control over these sites and so no responsibility or liability for their content and the links do not imply any endorsement of content.

If any of these terms are held to be invalid or unenforceable then the validity and enforceability of the remaining provisions shall not be affected.

This website should be regarded as an invitation to treat. Any order placed by a customer is an offer to purchase, which Healthy-u2 may accept or decline in its absolute discretion without having to give a reason. A confirmation email is notification that we have received your offer on our website. A contract is deemed to be made at the point of a sale invoice being issued by Healthy-u2 following checking of orders by a pharmacist. For shipping purposes, you must provide a real address, no P.O. boxes are allowed here.

With respect to the supply of medicines to the USA, you understand that this supply is subject to the control of the US Customs and the FDA as they cross the US border which may result in delay or non-delivery of your order. Quality Generics-rx cannot guarantee an exact delivery time of your order and in instances where your order is seized by US customs, Healthy-u2 will not be able to offer a refund for orders not delivered under these circumstances. You agree and understand that it is your responsibility to prepare for any delays that may occur in obtaining your order from Healthy-u2, and further that in the event of US customs seizing your order, the cost of the order will be born by you in full.

These terms and conditions do not affect your statutory rights as a consumer.

All offers on this site are subject to availability and whilst stocks last.

 

Acceptable Use Policy

This Acceptable Use Policy document, including the following list of Prohibited Activities, is an integral part of your Agreement with Quality Generics-rx. If you engage in any of the activities prohibited by this AUP document 

Healthy-u2.com may suspend or terminate your account.

 

Prohibited Uses of Healthy-u2.com Systems and Services:

1.